UX Strategy — Franchise

CASE

Re—Design

Painters

Web + mobile

CertaPro partnered with Nearsure to conduct in-depth user and market research. This phase focused on uncovering actionable insights to guide the future re-design of the website.

Project carried out for CetaPro Painters,
2025 by Strategic Consulting Nearsure.


As part of this effort, Nearsure delivered a comprehensive set of deliverables. These included a competitive analysis, a UX evaluation report detailing usability strengths and challenges, and both “as-is” and “to-be” customer journey maps to visualize the evolution of user interactions